Kids' Safety & COPPA

JCIL accounts are for people 16 and older. Our signup form requires a checked confirmation that the person creating the account is 16 or older, and records the date and time of that confirmation with the account. Someone younger may use JCIL only on a Family plan seat, invited by a parent or legal guardian who consents and manages the seat.

JCIL.AI is not directed at children under 13. We do not knowingly collect personal information from anyone under 16 outside a managed Family seat, and we delete such accounts when we learn of them. We do not advertise to children, build behavioral profiles on children, or use child content to train AI.

• Market to children or their parents based on conversation content
• Show ads, run advertising pixels, or do any cross-site tracking, for anyone, at any age
• Use conversation content to train AI models, ours or anyone else's
• Transfer account data outside the United States for storage
• Share data with any third party outside the services listed on the subprocessors page
• Show a family manager the content of anyone's conversations
• Produce or serve any content sexualizing minors (our moderation pipeline blocks this at the platform level and escalates to immediate account termination plus an NCMEC report)

A parent or legal guardian on a Family plan can invite a younger person to a seat. Before sending the invitation, the manager confirms that they are that person's parent or legal guardian, or that the person is 16 or older, and consents to their use of JCIL on the plan.

Family managers can see time and activity for each seat (minutes estimated from message timing, days active, message counts, and when the seat was last active) and can turn connected apps, web search and private chat on or off for a seat, or limit web search to safe results only. They never see conversations. The person on the seat can always see which controls are applied to it.

• For anyone under 16, use a Family plan seat so a parent or guardian manages it. For young children, we recommend a parent drive the conversation from their own account.
• Every seat is its own account: memory, conversations, and settings live under that login. Talk with your teen about what they share with any AI, ours included.
• JCIL is not a monitoring or safety service. It does not watch conversations and cannot promise to recognize when someone is in danger. It may point a person toward human help when a conversation calls for it, but that is not a safety net and no substitute for a parent, pastor, or counselor. If you are worried about someone, talk to them, and if anyone may be in immediate danger call 911. In the United States you can also call or text 988, the Suicide and Crisis Lifeline.

Under COPPA, parents have the right to review, request deletion of, and refuse further collection of their child's personal information. If you believe your child under 13 has created an account, or anyone under 16 has an account outside a Family plan seat you manage, contact us via the compliance form with topic COPPA / kids' safety. We'll verify the parental relationship, delete the account and its associated data, and confirm within 30 days.

Signup requires a checked box confirming the person is 16 or older and agrees to our Terms and Privacy Policy; the account cannot be created without it, and the confirmation is stored with a timestamp. Family invitations require the manager's guardian consent before they can be sent. These are attestations, not identity verification. If we learn that a child under 13 has created an account, or that someone under 16 has an account outside a managed Family seat, we delete the account and its associated data on learning about it.